FAQ's

FAQ

What brands do you print on?

All Dazed Civilian t-shirts are printed on American Apparel & Tultux and are 100% manufactured and printed in the USA.

How do I know what size shirt to order?

Each product page has links to sizing charts. Refer to these charts and any special instructions given per product.

I ordered two shirts of the same size, why is one smaller?

Some shirts are prewashed because of the printing technique used. These shirts may be slightly smaller when they arrive. Also, a few designs are printed on different style shirts. Check the product description for any special sizing notes.

Will you notify me when you release a new design or restock a current design?

Of course. Follow us on , follow us on twitter. We post updates about our products as well as occasional sales and specials.

Do you accept designs from third parties?

No, all of our designs are Dazed Civilian originals, designed by in house artists.
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Shipping

How long does it take for shirts to arrive?

Standard shipping for orders in the contiguous US takes 5-10 business days.

What shipping method do you use?

Standard shipping for orders in the United States are shipped via USPS First Class or Priority Mail.

How much does shipping cost?

It depends on location and the size of your order. The easiest way to determine your shipping cost is to add the items to your cart, select your state, and press the “update total” button.

Do you ship internationally?

Not at the moment but soon.
*Please note: Orders shipped outside of the U.S. are subject to regular customs duties and fees levied by the destination country.
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Store

How secure is this store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

What forms of payment do you accept?

We gladly accept major credit cards such as Visa, MasterCard, American Express, and Discover or direct payments, all through PayPal.

Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.

What is your return policy?

Our goal is 100% customer satisfaction. In general, unworn shirts can be exchanged within 15 days of delivery. Please include a copy of the packing slip that was sent with your original purchase. If a product is defective, it may be exchanged for a new product which will be shipped to you at no additional charge. If you have further questions please contact us.

Returns should be mailed to:
Dazed Civilians
425 Minis st
Savannah, GA 31401
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Still have other questions?

For additional information about Dazed Civilians please use the contact form or email dazedcivilians[at]live[dot]com.
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